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Refund Policy

Last updated: 24 November 2025

Thank you for choosing Belkys Barrios Fitness. I aim to provide high-quality coaching, programs, and digital products for women who want real, sustainable results.
Below you will find the refund and cancellation terms according to EU Consumer Rights Directive and Finnish consumer protection law.

Right of Withdrawal (14 Days)

  • If you purchase any service or subscription online, you have the legal right to withdraw from the purchase within 14 days from the date of payment.
    However, this right has important exceptions (see below).

 

Exceptions to the 14-Day Withdrawal Period

  • According to EU law, the 14-day right of withdrawal does NOT apply when:
    You purchase a digital product (PDF, template, downloadable plan) that is delivered immediately upon purchase.
    You request that a service begins before the 14-day withdrawal period ends.
    Once service delivery has started (for example: program access is granted, plans are delivered, coaching begins), the refund right is limited or no longer applies.

​By signing up for my services, you agree that I may begin providing the service immediately if you choose, and you acknowledge that this may waive your right to withdrawal.

Refunds for Digital Products

Due to the nature of digital products, all sales are final.
No refunds are provided for:

  • • Downloadable eBooks or guides

  • • PDF workout programs

  • • Templates

  • • Meal plans

  • • Any instant-access digital content

Refunds for Virtual Coaching Services

Virtual coaching is a personalized, customized service. Once you receive any of the following:

  • Initial consultation

  • Personalized training plan

  • Nutrition guidance

  • App access

  • Coaching communication

Refunds will not be issued.

If you cancel within the 14-day withdrawal window and coaching has not yet started, you may be eligible for a partial refund.
If service delivery has already begun, a refund may be reduced to cover the portion of the service already provided.

Refunds for Subscription or Monthly Memberships

Monthly memberships (e.g., Virtual Strength Coaching, Fat Loss Coaching) operate on a recurring-month basis.

  • No refunds are issued for unused weeks or if you decide to stop mid-month.

  • You may cancel your next billing cycle at any time.

  • Access will remain active until the end of the paid billing period.

Refunds for In-Person Trainings or Classes

For in-person personal training, group classes, or workshop bookings:

  • Sessions cancelled less than 24 hours before the appointment are non-refundable.

  • Missed sessions are non-refundable.

  • If you purchase a package and decide to stop, unused sessions are non-refundable.

  • If the trainer cancels, the session will be rescheduled or refunded.

Group Programs (Online or In-Person)

Payments for group programs are final.
Due to limited spaces and program structure, no refunds are given once the program has started.
If you cancel before the start date, a partial refund may be possible depending on preparation work already completed.

Technical Issues

Payments for group programs are final.
Due to limited spaces and program structure, no refunds are given once the program has started.
If you cancel before the start date, a partial refund may be possible depending on preparation work already completed.

Contact

If you have questions about this Refund Policy, you can contact me:

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